Chief Minister Y.S. Jagan Mohan Reddy on launched a programme titled ‘Dr. YSR Telemedicine’ as part of the initiatives to prevent spread of coronavirus in the State.A toll free number ‘14410’ has been set up for the beneficiaries to avail of telemedicine facilities. As many as 286 doctors and 114 executives have registered their names to offer voluntary services, as on April 11.
The healthcare services would be provided in three shifts from 8 a.m. to 6 p.m. daily. The programme is aimed at identifying the COVID-19 cases, their isolation, conducting tests, and shifting patients to quarantine. The doctors would advise medicines over phone to the out-patients (OP). Internet facility and technical assistance technology team would assist the doctors.
Ysr Telemedicine Toll Free Number
if a person gives a missed call to toll-free number, the system would record the details of the caller. The executive would collect the details such as place of living, patient conditions and etc. An identification number would be issued to each patient.
the patients’ details would be relayed to all doctors connected to the telemedicine programme. A team would attend the call and provide the OP services. Doctors would suggest the tests required.The COVID-19 patients would be identified and treatment details would be sent to the patient through SMSes.
If required, a video consultancy services would be extended. The doctors would decide whether to send a patient to hospital.
Telemedicine Toll Free Number
Seven noted private hospitals have been selected for providing of YSR telemedicine services in the district.
Identification of hospitals and allotment of doctors for this purpose consumed time and finally the exercise was completed by the officials on Thursday. The aim of the YSR telemedicine is to provide medical services to the people in the wake of lockdown following the outbreak of coronavirus.
Patient who needs medical care can give a missed call to toll free number 14410 and immediately they receive a call from a doctor. After collecting details, the doctor will suggest treatment and medicine and the medicine will be delivered at the residence of the patient by paramedical staff and village volunteers.
The seven hospitals selected in the district are Kakatiya Institute of Medical Sciences (KIMS), Great Eastern Medical Sciences (GEMS), Golivi Hospital, Sindhura Hospital, Amrutha Hospital, Baggu Sarojinidevi Hospital and Grandhi Mallikarjuna Rao (GMR) Hospital.
At all these seven hospitals, doctors are available from 8 am to 6 pm to receive patients’ details and note down symptoms of various ailments from the patients and suggest medicine and treatment to the patients. These telemedicine services will be monitored by the Aarogyasri district coordinator every day.
14410 Toll Free Number
For official information on Corona: Whatsapp Chatbot Number and IVRS Number:
· For Corona related medical issues: 104 (toll free)
· To consult a doctor on YSR Telemedicine: 14410
· To consult a doctor on video call: https://esanjeevani.com/
· COVID-19 AP app can be downloaded from
· https://play.google.com/store/apps/details?id=com.entrolabs.apcovid19 for detailed
information on Covid-19, provided by Andhra Pradesh government.
· For 104 helpline and COVID dashboard: http://hmfw.ap.gov.in/covid_dashboard.aspx